Everything you need to know

Many of our advisors have been right where you are today and have found recovery.

Frequently Asked Questions

Are you contemplating entering residential detox and/or rehabilitation?

Below, you will find answers to some of the most commonly asked questions when exploring whether residential detox and/or rehabilitation is the next step for you on your road to recovery.

Once your treatment date is confirmed it is important to think about the steps you need to take to ensure you are fully prepared for your stay. If you are entering treatment for the first time it is normal to not know what to expect, you may feel anxious about putting things on hold while you are away such as your employment, bills and family obligations. You have already made the difficult decision that. It is time to get help, from heron it is just about taking the appropriate measures to ensure you return to a positive space where you can use the skills and coping mechanisms you have learned in treatment.

We understand that addiction is not something that you can just quit or “snap out of” and a residential detox is often the very first stage of your journey to living a life free from addiction.

Residential detoxification (detox) will take place in a residential clinical setting with round the clock care and support from an onsite team of doctors, nurses and counsellors. All of our treatment centres offer a welcoming, comfortable and stress-free environment in which to begin the first stage of your recovery away from the stresses of everyday life.

The thought of detox for many is often a huge barrier to people seeking help yet the process is far more comfortable than you may expect. If you are struggling with the fear of pain and comfortability during the detox process, talk to one of our advisors who can talk you through the process. Your detox will address the physical symptoms of your addiction, helping you to reach a stage where you are physically stable and can begin your psychological therapy with the very best chance of success.

Our admission process is quick, simple and easy, when you call us you will speak directly with one of our advisors who will address all your concerns and guide you through every step to finding the right treatment for you.

Your advisor is personal to you, they will stay in contact with you and /or your family to ensure the admission runs as smoothly as possible. Often we can see you or your loved one admitted into your chosen treatment centre roughly 24/48 hours following medical assessment. The process for admission is quick and can take just a matter days.

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Frequently Asked Questions - Facing Addiction

Everything you need to know

Frequently Asked Questions

Get Help

Useful Links

Contact Us

Everything you need to know

Frequently Asked Questions

Get Help

Useful Links

Contact Us

Addiction Quiz - Myself